Tatiana Monteiro

Coordenadora De Operações - Service Desk at Solor

Tatiana Monteiro is a seasoned professional in quality assurance and IT operations, currently serving as a Senior Quality Assurance at Solor since July 2023, where responsibilities include managing and implementing quality plans for the Command Center product and enhancing team performance through process improvements. Previously, Tatiana held the position of Help Desk Supervisor at Solor, overseeing technical support teams, and has extensive experience in IT and telecommunications operations from roles at Indra Brasil, Trendbit Tecnologia, and Spread Tecnologia, including managing teams and ensuring compliance with service agreements. Educational qualifications include a degree in Information Technology Management from Universidade Paulista and ongoing studies in Systems Analysis and Development at Estácio.

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