John Lucas

John Lucas is a seasoned insurance professional with extensive experience in claims management. Currently serving as VP and Head of Continuous Quality Assurance for North America Claims at Sompo International since November 2011, John leads the Claims Continuous Quality Assurance Team. Prior to this role, John held the position of VP and Manager of Property & Casualty Claims at Sompo. John’s career spans over two decades, including pivotal roles as Claims Manager-Special Casualty at Zurich Insurance and Claims Specialist positions at Atlantic Mutual and Travelers Insurance. John holds an M.S. in Health Services Management from The New School and a BA in Biology from the State University of New York at Oswego.