Marcio Bijoian Mariano

Marcio Bijoian Mariano is a Senior Service Desk Analyst at SONDA since October 2021, specializing in the proactive monitoring of IT infrastructure and systems using tools such as Grafana, Prometheus, SolarWinds, Nagios, and Zabbix. Prior to this role, Marcio worked as an IT Analyst at Ikê Assistência Brasil from August 2021 to March 2022, providing remote support for Apple devices and assisting with software installations and configurations on various operating systems. Currently pursuing a degree in Cybersecurity with a focus on Network Management and System Security at Estácio, expected to graduate in April 2024.