Armani Martin

Armani Martin is a bilingual customer service and accounting professional with extensive experience in various roles across multiple industries. Currently serving as a Warranty Escalations & Bilingual Customer Service Specialist at Sonic Automotive, responsibilities include providing weekly reports to the executive team and offering timely updates to customers on cancellation requests. As the Founder of Illustre Media, Armani hosts discovery calls with clients and curates monthly content. Previous roles at Ethico and Wells Fargo involved communications with clients regarding overdue accounts and account resolutions for Spanish-speaking customers. Early career experience includes bilingual customer service at AT&T and management at Starbucks. Armani holds Bachelor of Arts degrees in Communications and Spanish Language and Literature from the University of North Carolina at Charlotte.