Fernando de Oliveira

Fernando De Oliveira is a skilled technical support professional with extensive experience at SonicWall since July 2021, currently serving as a Technical Support Advisor, where expertise in troubleshooting and resolving complex issues related to network security solutions is demonstrated. Previously, Fernando held roles as a Senior Technical Support Engineer and KCS Moderator at SonicWall, providing support for various products. Prior to SonicWall, Fernando gained experience as a Graduate Software Developer at MelbaTech IT Solutions and Bluescope Technologies, focusing on web application development and software methodologies. Earlier work includes customer service roles at Prestige Services and automation operations at Via Varejo SA. Fernando's academic credentials include a Master’s in Software Design with Artificial Intelligence and a Postgraduate Diploma in Cyber Security, complementing a robust background in logistics and supply chain management.