Micah Vorst

Web Self-service Sr. Manager at SonicWall

Micah Vorst is a professional with experience in empowering customers through self-help tools at SonicWall. As a Certified KCS Knowledge Program Manager, Micah has successfully led initiatives to increase web traffic to the knowledge base. With a background in the United States Marine Corps as a Satellite Operator, Micah has a Bachelor's Degree in Network Security from the University of Advancing Technology.

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Timeline

  • Web Self-service Sr. Manager

    December, 2019 - present

  • Certified KCS V6 Knowledge Program Manager Digital Customer Experience

    June, 2017

  • Technical Team Lead Support

    June, 2016

  • Enterprise Technical Advisor Support

    April, 2013