AS

Andreas Schlehahn

Field Services Engineer at Sonim Technologies

Andreas Schlehahn has a diverse work experience in the telecommunications industry. Andreas started their career at Deutsche Telekom AG in 1996 as a Sales Support Manager, where they provided customer service and support for named accounts in the greater Hamburg area. Andreas also expanded the customer base and prepared training documentation for business customers.

In 2009, Andreas joined Sonim Technologies as a Customer Service Specialist. Andreas worked with all levels within the organization and provided carrier support and training for mobile network operators in the U.S. After that, they took on the role of Cloud Services & Operations Specialist and Technical Support Specialist at Sonim Technologies. In this role, they acted as a subject matter expert for Sonim's cloud services and software solutions, such as Sonim Protect and Sonim App Updater.

In their most recent role at Sonim Technologies, Andreas served as a Field Services Engineer. Andreas worked with Tier 1 Mobile Operators and client organizations of all sizes, troubleshooting software and hardware issues. Andreas also had a working knowledge of LTE networks and Android OS.

Overall, Andreas Schlehahn has extensive experience in customer service, technical support, and operations within the telecommunications industry.

Andreas Schlehahn attended Fachhochschule des Bundes Köln/Dieburg in Germany from 1993 to 1996. Andreas pursued a Bachelor's degree in Public Administration with a focus on Business Administration and Management, General.

Links


Timeline

  • Field Services Engineer

    June, 2017 - present

  • Cloud Services & Operations Specialist, Technical Support Specialist

    October, 2014

  • Customer Service Specialist

    May, 2009