Samiul Islam is an experienced analyst currently employed at Sonnet Insurance Company since February 2020, where responsibilities include analyzing customer behavior to detect fraud and developing strategies for fraud prevention. Prior to this role, Samiul served as an Insurance Advisor at Sonnet, providing customer service and assisting clients with their insurance needs. Previous positions include Customer Service Contact Centre Representative at CIBC, Customer Service Manager at Walmart, and Relationship Manager at Mutual Trust Bank Ltd., highlighting a strong background in client relations and financial services. Educational qualifications include an MBA in Finance from the Institute of Business Administration, University of Dhaka, and a Bachelor's in Electrical, Electronics, and Communications Engineering from the Military Institute of Science and Technology.
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