Dharam Rai

Dharam Rai serves as the Vice President of Global Customer Success, Support, and Experience at Sonos, Inc. since 2021. Previously, Dharam held key leadership roles in several organizations including Vice President positions at Nauto and GuideSpark, where responsibilities centered around enhancing customer experience through innovative SaaS solutions. Notably, Dharam was Senior Vice President at Visa, managing global customer success operations. Additional experience includes significant contributions to Tintri during its IPO, ServiceSource, Oracle, and Sun Microsystems, where a focus on building high-performing customer support teams and strategies was paramount. Educational qualifications include an Executive Program from Stanford University, an MBA in International Business from Golden Gate University, and a Bachelor's degree in Computer Engineering from Pune University.