Robert C. has extensive experience in customer service and technical support, currently serving as a Customer Retention Engineer at Sonos, Inc. since November 2017, after previously holding the role of Technical Support Specialist. Prior experience includes working as a Mobile Sales Consultant at Best Buy, where personalized service and device troubleshooting were key responsibilities. Additionally, Robert led outdoor activities as a High Adventure Trek Leader for the Boy Scouts of America, ensuring safety and hospitality for participants. At Appalachian State University, experience includes multiple roles within the Plemmons Student Union, contributing to operations, management, and staff training. Robert holds a Bachelor's degree in Mathematics from Appalachian State University, earned in 2016.
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