Lisa Carroll

EMEA HR Director Hearing Instruments at Sonova

Lisa Carroll has a diverse work experience spanning over several companies. Lisa is currently working at Sonova Group as an HR Director, where they lead a team focused on creating sense and enabling life without limitations. Prior to this, they served as the Head of Customer Experience at both Sonova Group and Phonak. Lisa also enjoyed a planned career break from 2016 to 2017. Before that, they worked at Swinton Group for many years, holding various roles such as Senior Manager Customer Experience and Senior Manager Regional Sales and Operations. In these roles, they showcased their passion for customer-centricity, business transformation, and fostering inclusive cultures. Lisa also gained experience in retail store management, sales, customer service, and operations.

Lisa Carroll has attended Always Learning, Personal Development (with a focus on Leadership and Business Management), and Runshaw College (majoring in Business & Finance).

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