Penny Barefield is a seasoned professional in customer support, currently serving as the Senior Manager of Customer Support at Sonova Group since 2025. They previously held roles at Pella Corporation as a Business Analyst from 2012 to 2021, and as a Customer Support Manager at Pella Windows from 2005 to 2012. Additionally, they gained valuable experience at Motient as both a Technical Help Desk Support and later as a Team Lead. Penny received an English degree in Greece from 1990 to 1994.
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