Yao Liu possesses a diverse background in technical writing, marketing research, and client service, with recent experience as a Technical Writing Associate at Boston Scientific, where Yao executed video editing projects and created visually appealing publications using Adobe InDesign. Prior roles include Marketing Research and Social Media Associate at SpartanLync Technologies Corp., conducting market research and enhancing customer engagement, and Shift Manager at CoCo Fresh Tea & Juice, promoting customer satisfaction and increasing sales. Yao also has experience as a Merchandiser at Walmart and a Receptionist at China CITIC Bank, showcasing proficiency in customer service and operational efficiency. Yao holds an Honors Bachelor's of Science in Biology from the University of Toronto and a Master's degree in Management of Applied Science from Western University.
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