Danielle W. is an experienced Business Analyst at Sonovate, specializing in process mapping, documentation, and optimization to enhance efficiency and consistency across the business. With a history of leadership roles, including Senior Business Operations Manager and Operational Fulfilment Manager, Danielle has successfully managed teams and driven initiatives to improve service delivery and customer satisfaction. Previous experience includes positions as Reporting Analyst and Workflow Planning Co-ordinator at Principality Building Society and Real Time Analyst at Admiral Group Plc, focusing on data analysis, forecasting, and capacity planning. Educational achievements include a Level 5 Award in Leadership and Management and a Bachelor of Arts in Creative and Therapeutic Arts.
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