Incident Management

The Incident Management team at Sontiq is responsible for effectively identifying, responding to, and resolving security incidents impacting the company's identity and cyber monitoring services. This team coordinates between various stakeholders to ensure timely communication and remediation, aiming to minimize the impact of incidents on customers while maintaining the company's commitment to high-touch support and customer satisfaction. By analyzing incidents and implementing preventive measures, they help safeguard the organization against future threats and enhance overall security posture.