Bijo Varghese

Bijo Varghese is a seasoned professional with extensive experience in technical support and training within the electronics sector. Currently serving as a Product Technical Support & Training Specialist at Sony Electronics since August 2020, Bijo has significantly improved service efficiency and cost-effectiveness through the implementation of a new repair standard operating procedure. Prior experience includes leadership roles at LG Electronics where comprehensive technical training programs and innovative training materials were developed for service engineers. Bijo's career origins are rooted in the Eros Group, managed technical support for various brands including SONOS and Samsung, and facilitated training for distribution partners. Bijo holds a Bachelor of Science in Computer Science from Jaipur National University and multiple technical certifications, including a Certified Master Technical Trainer from LG Electronics learning center.