Douglas Sands

Douglas Sands has extensive experience in technical support and training, currently serving as a Premium Service Expert at Sony Electronics since November 2009, where responsibilities include workflow administration, managing and training representatives, and overseeing floor operations. Prior roles encompass a variety of technical positions, including a Backstage Technician at Sony, an Apple/DELL Application Coach at TTSC/ETS/APPLE Millenium Tech Group, and a Micro-Computer Tech Specialist at Coconut Palm Elementary, where duties ranged from troubleshooting and repair to staff development. Douglas's background also features roles as a Dell Certified Systems Engineer at C&C International and a Network Administrative Assistant at William H. Turner Technical School. Educated with a Bachelor's degree in Applied Science in Information Technology and an Associate's degree in Network and System Administration from Broward College, complemented by additional certifications in computer maintenance and applied business technology.