Kimberley Robinson

Collections And Claims Analyst at Sony Electronics

Kimberley Robinson is an experienced professional in customer service and operations management with a diverse background spanning over two decades. Currently serving as a Collections and Claims Analyst at Sony Electronics since February 2022, Kimberley previously held the position of Manager, Operations & Customer Care at David Youngson & Associates Limited, where oversight of a remote team of 12 representatives was a key focus. Prior roles include managing customer service teams at CTG Brands Inc., Entertainment One, Alliance Films Inc., and NBC Universal, demonstrating strong leadership capabilities and expertise in order management, shipping reconciliation, and customer support for major accounts across North America.

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Sony Electronics

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WE ARE SONY Our spirit of innovation and challenge has created those special moments that make people say ‘wow’. How? By harnessing the world’s most powerful source of creativity: our people. Because ‘wow’ experiences are never a product of processes or procedures. They’re only made possible by liberating the passion and potential of the truly talented to do what excites them most. So at Sony, you can turn your personal passions into meaningful innovations through the brave risk-taking, smart collaboration and boundless curiosity of your local team. And you can also realize your full professional potential as part of an ambitious global company with the power and reach to touch people’s everyday lives. Including yours. Together, let’s make the world say wow. We are a global organization and seek individuals from a variety of generations, socioeconomic and educational backgrounds, and sexual orientations. Our employees are courageous, unique and diverse. They’re comfortable expressing their thoughts and opinions freely, and possess an unwavering passion and pride to deliver exceptional experiences to our customers. See what our employees are saying about their life at Sony by checking out the hashtag #TeamSony online. If you'd like to join our team in North America visit www.sonyjobs.com or our Global Careers page at http://www.sony.net/SonyInfo/Careers.