Gaetan Vastine is a seasoned IT professional with extensive experience in support and customer service roles across various companies. Currently serving as a Senior Support Engineer at SOPHiA GENETICS since December 2020, Gaetan has previously held positions such as Information Technology Help Desk Technician at Boardriders and Technical Advisor & Subject Matter Expert at Apple. Additionally, expertise in customer retention and marketing developed during a long tenure at Internet Traffic Solution Management, where responsibilities included team management, client profitability, and marketing strategies. Educational qualifications include a Master of Business Administration in IT from NEOMA Business School and a Master of International Business from the University of Lille 1 Sciences and Technology.
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