Angelo Marando

Angelo Marando is a seasoned IT professional with extensive experience in customer success and technical account management. Currently serving as a Senior Customer Success Consultant at Sophos since August 2022, Angelo has previously held the position of Senior Technical Account Manager. Prior to this, Angelo managed the ICT service desk team at Istituto Italiano di Tecnologia from May 2015 to August 2022, overseeing incident, problem, and change management processes while working on various IT projects. Angelo's earlier roles include System Administrator at Università degli Studi di Genova, IT Consultant at Softeco Sismat, IT Trainer at Consorzio NITCOMISA, and Apprentice Developer/System Analyst at Welcome Web S.r.l. Angelo holds a Bachelor of Computer Science from Università degli Studi di Genova, earned between 2009 and 2014.