Asanga Tennakoon

Asanga Tennakoon has extensive experience in technical support and engineering, currently serving as a Technical Support Manager at Sophos since August 2013, where responsibilities include leading a team of six senior engineers and managing major escalations. Previous roles at Sophos include Senior Engineer in Technical Support APAC, focusing on sales and partner escalations, and Technical Support Engineer L2, specializing in network security. Prior to Sophos, Asanga worked as a Technical Engineer for Naizak Distribution Services and as a System Engineer at Exinda Networks, providing technical support in the IMEA region. Asanga began a career at Sri Lanka Telecom as a Telecommunication Technical Officer, dealing with data services and IP/MPLS network operations. Education includes a diploma in Telecommunication, Data Communication, and Electronics from the Institute of Engineering Technology.