Marlee Hughes

Marlee Hughes is a seasoned professional with extensive experience in software support and technical writing. Currently serving as a Senior Software Support Analyst at Sophus Consulting since February 2021, Marlee previously held the position of Lead Support Analyst for ProLaw Software at Thomson Reuters from January 2007 to January 2021. In this role, responsibilities included troubleshooting application and database issues for a vast client base, mentoring support analysts, conducting training sessions, and contributing to knowledge sharing initiatives. Earlier experience includes roles at America Online, Inc. and ADT Security Services, where Marlee focused on technical writing and customer care. Marlee holds an Associate of Arts and Sciences degree in Integrated Studies from Central New Mexico Community College, awarded in December 2021.