Tom Lefevere is a seasoned Senior UX Researcher and People Manager at Sopra Steria since September 2025. Prior experience includes serving as a Senior UX Researcher for Elia at Pàu, where Tom contributed to enhancing Belgium's electricity transmission network. Previous roles also include Design Lead at Johnson & Johnson overseeing EMEA design processes, and multiple Lead UX Designer positions at Telenet and Securex. Tom's career began as a UX Designer at Xerius, focusing on improving customer experiences through user insights and analytics. Additionally, Tom has a background in graphic design from Typografics and Inventi, and holds a Master's degree in Product Development from the University of Antwerp, along with ongoing professional education in online sales psychology from the Interaction Design Foundation.
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