SoSafe
Annika Plantener is a seasoned professional in customer success and wellness management, currently serving as a Customer Success Manager at SoSafe since June 2023. Prior experience includes roles at Cosuno, progressing from Trainee to Junior Customer Success Manager, as well as an internship at Deutsche Umweltstiftung. Annika's background in wellness began at Waldorf Astoria Berlin, where responsibilities included guest consultation and product sales, complemented by experience in training and standards compliance at Fairmont Hotel Vier Jahreszeiten Hamburg and TUI Cruises. Annika holds a Bachelor's degree in Publizistik- und Kommunikationswissenschaften from Freie Universität Berlin, a Diplom in Spa- und Wellnessmanagement from IST-Hochschule für Management, and is a certified Fachkosmetikerin in medizinischer Kosmetik.
SoSafe
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SoSafe empowers organizations to build a security culture and mitigate risk with its GDPR-compliant awareness programs. The company was founded in Cologne, Germany, in 2018 by Dr Niklas Hellemann, Lukas Schaefer, and Felix Schuerholz. Today, it serves more than 3000 customers worldwide and is the market leader in security awareness and training in the DACH region. As one of the leading second-generation awareness platforms, they are powered by behavioral science and smart algorithms and focus on user engagement and the needs of the customer. In doing so, SoSafe delivers engaging, personalized learning experiences and smart attack simulations that turn employees into active assets against online threats.