Carlos Santos

Carlos Santos possesses extensive experience in customer relationship management, account management, and IT support. Currently serving as the Responsible for Customer Relationship Management and Account Executive at Sou SERAC since May 2019, Carlos has previously held positions at Link Partners IT, where roles included Level 1 Support Analyst and Remote Hands Analyst, managing operations at a Walmart datacenter. Additionally, Carlos worked as a Datacenter Operator at Dell, contributing to infrastructure projects and obtaining ITIL certification, and gained further support experience at Dimension Data and CIEE/ES. Carlos holds a degree in Technology in Information Security from Uninove and has completed education at Estácio and Gonçalves Dias.