Suzanne Hartley

Suzanne Hartley is an experienced Salesforce Program Analyst with a career at Sound Generations since August 2014, specializing in Salesforce administration, platform customization, and light development. As part of a three-person team, Suzanne supports approximately 120 users across multiple Salesforce instances for five programs and five senior centers, focusing on user management, data modeling, and reports and dashboards. Prior roles include Salesforce Support Specialist and Administrative Assistant/Data Support, managing performance data for community programs. Suzanne also has a background in operations support from various retailers and holds a Ph.D. in Geography from the University of Denver.