Carla McDuffie

Carla McDuffie is a seasoned professional with extensive experience in workplace management, customer service, and administrative support. Currently serving as the Senior Workplace & Experience Manager at SoundCloud since May 2022, Carla previously worked as a Member Care Coordinator at Tradesy, where responsibilities included evaluating customer concerns and maintaining service metrics. Prior roles include Administrative Assistant at Genius, Operations Support Specialist at Cortburg Retirement Advisors, and Office Manager at Egami Group, where Carla managed executive calendars and supported various administrative tasks. Additionally, Carla has experience in production operations and broadcasting, having earned a Bachelor's Degree in Broadcast Journalism from Penn State University in 2015.