SoundThinking (formerly ShotSpotter)
With a Bachelor's of Science in Professional Studies in Educational Leadership and Administration, Gladys Ferguson has over 25 years of experience in the public safety software industry. Starting as a Production Control Supervisor at Syncrotech Software Systems, Gladys has since held various training and technical analyst roles at companies such as TriTech Software Systems, CentralSquare Technologies, Allina Health, and currently at ShotSpotter, Inc., where Gladys serves as the Sr. Training Instructional Design Manager. Known for their expertise in CAD project implementation and staff development programs, Gladys is a quality-focused professional dedicated to driving productivity and growth in the organizations Gladys works for.
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