Mark O'Neil Page

Mark O'Neil Page has an extensive work experience spanning several years. Mark O'Neil is currently working as the Senior Vice President of Field Engineering, Customer Support, and Training at SoundThinking (formerly ShotSpotter). Prior to this, they founded and served as the CEO of MFP Consulting, LLC, a Black-owned business specializing in preparing diverse suppliers for C-suite level engagement.

Before their current roles, Mark held various leadership positions at AT&T. Mark O'Neil worked as the Vice President of Technology Program Office Lead for the 2020 National Democratic and Republican Conventions, where they oversaw technology programs. Mark O'Neil also served as the Vice President of Automation Solutions Program Management, responsible for delivering automation capabilities and improving customer experience. Mark was the Vice President of Client Engagement & Operations Lead for the Chief Data Office, and earlier, the Vice President of Automation Solutions at AT&T.

In addition, Mark held roles as the Vice President of Global Ordering and Managed Services, Vice President of Global Ordering, Vice President of Global Billing Operations, and Regional Vice President of Service Management. Mark O'Neil was also appointed as the Executive Director of Enterprise Business Sales and Service, where they managed a large team and oversaw service activities.

Mark started their career at AT&T as a Sales Manager for Business Services and later became the Director of Sales for Global Markets. In these roles, they led sales and service teams and focused on revenue growth and customer satisfaction.

Overall, Mark has a diverse range of experiences in leadership, operations, customer support, and sales.

Mark O'Neil Page obtained a Bachelor of Science degree in Management from the University of San Francisco School of Management from 1990 to 1994. In 2008, they completed a course in Business at the Southern Methodist University - Cox School of Business. In 2018, Mark obtained additional certifications in Design Thinking and UX Foundations: Research from LinkedIn.