Bob C.

Bob C. is a seasoned professional with extensive experience in IT and business analysis, currently serving as a Business Analyst/Product Owner at Source Support Services since March 2014. Bob has a strong track record in managing project goals and schedules, prioritizing product features, and capturing user stories. Previous roles include Business Process Manager, Support Operations Center Manager, Technical Support Supervisor, and Technical Support Engineer, showcasing expertise in process optimization and global technical support across various environments. Bob's earlier experience includes significant positions at Hewlett-Packard as a Technical Solutions Consultant IV and Network Engineer, as well as responsibilities in IT operations and help desk management at Aspirus and First Data Corporation. Bob holds coursework in Management Information Systems from Columbus State University.