Jim Kirby is a senior executive who serves as Chief Executive Officer and a Board member at Source Support Services, guiding global expansion and delivering scalable service through Source Central, Source Techworks, and the Source Academy. They previously served as Vice President Service Advantage at Ricoh USA (2016–2025), where they established new services revenue streams and partnered with technology companies and OEMs to create a managed-services portfolio. Earlier in their career, they led sales and marketing as Executive Vice President Sales for Neoware Inc. (acquired by HP) from 2003 to 2009, and were President and General Manager North America for RES Software from 2009 to 2012, building teams and go-to-market capabilities that culminated in acquisition. They are pursuing a Bachelor of Arts at Villanova University.
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