We deliver Streamlined Global Support Solutions on Behalf of Technical Product Manufacturers. Delivering Solutions around the world since 2001.

Information Technology

Source Support

Source Support's headquarters in Lawrenceville, GA, United States

This department oversees the strategic direction and governance of the organization through its board members.

Governance Council

The Technical Support Team at Source Support provides comprehensive technical assistance and solutions for clients using products from technical product manufacturers. This team is responsible for diagnosing and addressing technical issues, performing field services, and ensuring seamless operations to enhance customer satisfaction globally.

Technical Support Team

The Sales and Marketing Team at Source Support drives revenue growth by identifying and securing new business opportunities, managing client relationships, and executing strategic marketing initiatives. They collaborate to enhance brand visibility, generate leads, and deliver compelling value propositions for the company’s streamlined global support solutions.

Sales and Marketing Team

The Leadership Team at Source Support is responsible for setting the strategic direction and operational policies of the company. Comprised of key executives including the CEO, CFO, and SVPs of critical areas like Service Delivery and Strategy, this team ensures alignment with business goals, drives innovation in global support solutions, and maintains high service quality to enhance customer satisfaction and engagement across diverse markets.

Leadership Team

The Information Technology team at Source Support ensures the seamless functioning and security of the company's technical infrastructure. They manage IT operations, provide support, develop and maintain software systems, and implement solutions to optimize global support delivery for technical product manufacturers.

The Business Operations Team at Source Support ensures the seamless functioning and continuous improvement of company processes. Comprised of professionals in purchasing, business analysis, facilities management, accounting, and market research, this team collaborates to optimize resource allocation, analyze business data, manage facilities, oversee financial integrity, and conduct market research to support strategic decision-making and operational efficiency.

Business Operations Team

The Customer Success Team at Source Support ensures clients achieve optimal value from their technical support solutions. They handle onboarding, provide continuous support, and manage customer relationships to drive satisfaction and retention. This team works closely with clients to understand their needs and proactively address any challenges.

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Other teams

Technical Support Team

Sales and Marketing Team

Leadership Team

Information Technology

Business Operations Team

Customer Success Team