Mark Kelly

Front Office Manager at South Beach Group Hotels

Mark Kelly has extensive experience in the hospitality industry, currently serving as Front Office Manager at Hotel Riviera Suites since August 2015 and simultaneously at South Beach Group Hotels since September 2014. In these roles, Mark directs and administers all Front Desk operations, focusing on delivering exceptional guest service and ensuring financial profitability while developing and enforcing departmental standards. Prior to these managerial positions, Mark gained valuable experience as a Front Desk Representative, providing quality customer service and proficiently handling guest reservations through various channels.

Location

Miami, United States

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South Beach Group Hotels

With 82-buildings and 20 hotels with over 1,500 rooms and growing, South Beach Group is currently the largest independent hotel group in Miami Beach. Each of our boutique hotels, from a free-spirited hostel to 4-star luxury, has its own unique personality and style that continues to draw thousands of domestic and International guests of all budgets year after year. South Beach Group hotels continue to lead the market in amenities, location, and value, not to mention being innovators in marketing, food & beverage, and hosting over-the-top events well-known throughout South Beach. South Beach Group currently owns and operates The Catalina Hotel & Beach Club, Hotel Chelsea, Chesterfield Hotel & Suites, Metropole Suites South Beach, Hotel Shelley, Riviera Suites South Beach, Whitelaw Hotel, Posh Hostel South Beach, Tradewinds Apartment Hotel, Lincoln Arms Suites, Hotel Croydon, Beachside All Suites Hotel, Oceanside Hotel and Suites, Waterside Hotel and Suites, Seaside All Suites Hotel and Hollywood Beach Suites & Hotel.