South East Water UK
Rowena Hammond currently serves as the Head of Customer Demand Management at South East Water UK, a position held since July 2023. Previously, Rowena held various roles at Saga plc. from October 2017 to April 2023, including Head of Customer Insight and Head of Customer Experience Insight. Rowena's career in customer insight began at Facts International, where roles spanned from Insight Executive to Associate Director from August 2010 to October 2017. Prior experience includes a position as Research Executive at Synovate from January 2007 to July 2010. Rowena Hammond earned a BA Hons in English Literature, Media and Cultural Studies from Canterbury Christ Church University between 2003 and 2006.
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South East Water UK
We supply top quality drinking water to 2.2 million customers in the south east of England. Through a network of 9,000 miles of pipe, we deliver 520 million litres of water every day. It's the skill and expertise of our employees that ensures our water meets the highest of standards. Our vision is to be the water company people want to be supplied by and want to work for.