Cristina Fernandez

Director, Operations Support at South Jersey Gas

Cristina Fernandez, PMP has extensive work experience in various roles and industries. Starting with their most recent position, they have been the Director of Operations Support at South Jersey Gas since January 2022. In this role, they manage a team of 32 clerks and oversees administration, operations, program management, damage prevention, and compliance surveys. Cristina also serves as a liaison between the business and IT capital projects, ensuring that business requirements and metrics are accurately captured.

Prior to their current role, Cristina was the Manager of Administrative Operations at South Jersey Gas from January 2017 to December 2021. In this position, they directed five supervisors and centralized functions including facilities, fleet, administrative services, payroll, records, and compliance. Cristina evaluated manual and automated processes to optimize efficiency and processed 20,000 infrastructure records per year.

Before joining South Jersey Gas, Cristina served as a Leadership Development Associate at the company from June 2015 to January 2017. In this rotational role, they provided professional development, key business opportunities, and experience to new leaders. Cristina identified deficiencies in processes that impacted the customer experience and improved service levels.

Prior to their roles at South Jersey Gas, Cristina was a Hydrologist at the Army Geospatial Center from 2012 to 2015. Cristina delivered expert hydrologic and geologic information in support of Department of Defense well-drilling operations and created an automated worldwide DoD Water Resources Database using ArcGIS platforms.

Cristina's early career includes positions as an Automated Logistical Specialist at the Delaware Army National Guard from 2003 to 2009 and at the US Army from 2004 to 2005. In both roles, they managed logistics, record keeping, and maintenance data while supervising subordinates and coordinating equipment assignments.

Overall, Cristina Fernandez, PMP has a strong background in operations management, leadership development, hydrology, and logistics.

Cristina Fernandez, PMP, holds a Master of Science (M.S.) degree in Geology from the University of Delaware, which they obtained from 2009 to 2012. Prior to that, they completed their Bachelor of Science (B.S.) in Geology at the same institution from 2007 to 2009. In addition to their educational background, they have obtained several certifications including Financial Accounting Foundations from LinkedIn in June 2021, Project Management Professional (PMP)® from the Project Management Institute in December 2020, Executive Presence on Video Conference Calls from LinkedIn in May 2020, and Project Management Foundations from LinkedIn in May 2020.

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Timeline

  • Director, Operations Support

    January, 2022 - present

  • Manager Administrative Operations

    January, 2017

  • Leadership Development Associate

    June, 2015