Yinka Oluwole

Yinka Oluwole, CPXP has diverse work experience spanning various industries and roles. Yinka is currently serving as the Executive Director of Service Excellence & Patient Experience at Southcoast Health. Prior to that, they held the position of Director of Service Excellence & Patient Experience at the same organization.

Yinka also established and owned MyKidzSpa Mobile Spa Services, a successful kids spa service company. Yinka has experience as a Relationship Executive at SPA-Experience and as a Director at NYC Health + Hospitals. Yinka'sroles at NYC Health + Hospitals include Care Experience Officer, Patient Experience Officer, Associate Director of Executive Administration, Associate Director of the Medicine Service Line/Dialysis Administrator, and Associate Director as a Healthcare Lean Facilitator.

Additionally, Yinka was the SPA Director/Owner of MyKidzSpa/SPA Experience, where they developed and launched a spa experience business catering to children, adults, and large businesses. Yinka also worked as a Residential & Investment Real Estate Agent at Gilmore Realty, LLC and as an Emerald Manager at Warm Spirit.

Earlier in their career, Yinka gained experience as an Assistant Store Manager at JCPenney Inc and as a Manager at JC Penney.

Overall, Yinka Oluwole's work experience demonstrates their expertise in service excellence, patient experience, business ownership, real estate, and retail management.

Yinka Oluwole, CPXP obtained a BA in Economics from Binghamton University in the years 1990-1993. In addition to their degree, they have obtained several certifications including the Certified Patient Experience Professional (CPXP) from the Patient Experience Institute in April 2019, as well as certifications in Patient Advocacy and Patient Experience Leadership from The Beryl Institute in 2018. They have also obtained various other certifications in areas such as Being Positive at Work and Real Estate Referral Agent.