Alicia A. is an experienced executive commercial and customer director, currently serving as the Commercial Director at Southeastern Railway, where they lead revenue, retail, and customer experience strategies. Previously, Alicia held roles at Condor Ferries and Arriva Rail London, focusing on commercial strategies and business transformation. With a background in market intelligence and sales at the Financial Times, they have a proven track record in enhancing revenue and customer engagement across multiple sectors. Additionally, Alicia serves as a Non-Executive Director at Poole Harbour Commissioners, contributing to the management of one of the world’s largest natural harbours.
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