Judy Lang is an experienced professional in tourism and customer experience management, currently serving as an Instructor and Subject Matter Expert in Tourism Leadership, Sales and Marketing at the Southern Alberta Institute of Technology (SAIT) since May 2021. Prior to SAIT, Judy held the position of Director of Development at Canada Attractions Pass from September 2020 to March 2022, focusing on partnership development in tourism. Judy's extensive background also includes a significant tenure at Calgary Zoo from July 1999 to November 2019, where roles encompassed Senior Manager of Customer Experience, Customer Experience Special Projects Manager, and Marketing Manager, all contributing to strategic marketing and customer experience enhancements. Earlier experience includes a Marketing Consultant role at BMO Nesbitt Burns from 1992 to 1999, specializing in market research and customer service initiatives. Judy holds a Bachelor of Commerce in Marketing from the University of Saskatchewan.
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Southern Alberta Institute of Technology
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Based in Calgary, Alberta, Canada, SAIT Polytechnic delivers relevant, skill-oriented education to 70,000 registrants annually. SAIT offers two full baccalaureate degrees, four applied degrees, 67 diploma and certificate programs, 32 apprenticeship trades and 1,600 continuing education and corporate training courses. SAIT works closely with industry to ensure graduate success. The class of 2010 has a 93 per cent employment rate.