Nizam Jiwani

Nizam Jiwani is an experienced IT professional with a robust background in service management and support solutions. Currently serving as the Manager of ServiceNow Platform Solutions and Manager of Service Desk at Southern Alberta Institute of Technology since January 2021, Nizam has previously held managerial roles at the University of Calgary and Edgetech Computing Inc. Nizam's career includes significant positions at Repsol, Talisman Energy Inc., and TELUS, where responsibilities ranged from leading service desk operations to quality assurance and team management. Nizam holds multiple IT certifications, including ITIL v3 Foundation, HDI Desktop Support Technician, and Cisco Certified Network Associate, and is pursuing a diploma in Network and Internet Security from CDI College.