Jonathan Jefferys

Jonathan Jefferys is an experienced professional with a background in customer service and team leadership. Currently serving as the Customer Care Center Team Leader at Southern Bank and Trust Company since March 2021, Jonathan has also held positions such as Customer Care Agent 2 and Sales and Service Representative at United Bank. Prior experience includes roles as Customer Service Representative at CresCom Bank and Assistant Manager at Chili's, where responsibilities included overseeing a team of over 40 employees and managing inventory. Earlier in their career, Jonathan worked as a Kitchen Manager at Ruby Tuesday and as a Guest Service Coordinator, focusing on employee management and guest satisfaction. Jonathan holds an Associate of Applied Science in Criminal Justice from Cape Fear Community College, earned between 2011 and 2013.