Southern California Gas Co
Azam Aslam is an accomplished technology leader with extensive experience in customer engagement and application development. Currently serving as the Customer Engagement and Experience Solutions Senior Manager at SoCalGas, Azam leads a strategic $80 million modernization initiative, focusing on the re-architecture and AWS Cloud migration of digital engagement channels. Previous roles at SoCalGas included spearheading the development of self-service applications that increased customer self-service rates from 25% to 70%, as well as leading innovative projects such as the SoCalGas Chatbot, utilizing Cloud, AI, and Machine Learning technologies. Azam's earlier career includes significant leadership positions at The Capital Group Companies and The Walt Disney Company, where strategic vision and modernization efforts yielded substantial business growth and operational efficiency. Azam holds a Bachelor’s degree in Computer Science & Engineering from California State University, Long Beach, and further education from the University of Southern California.
This person is not in any teams
This person is not in any offices
Southern California Gas Co
12 followers
Southern California Gas Company (SoCalGas) sells, distributes and transports natural gas. SoCalGas purchases and stores natural gas for its customers and San Diego Gas & Electric Company (SDG&E)'s customers on a combined portfolio basis and provides natural gas storage services for others. Its noncore customers at SoCalGas consist primarily of electric generation, wholesale, large commercial and industrial, and oil recovery customers. SoCalGas' wholesale customers are primarily other investor-owned utilities (IOUs), including SDG&E, or municipally owned natural gas distribution systems. It purchases natural gas under short-term and long-term contracts for the California Utilities' customers. SoCalGas purchases natural gas from Canada, the United States Rockies and the southwestern United States to meet its and SDG&E's customer requirements and maintain supply reliability. It purchases some California natural gas production and additional supplies delivered directly to California.