Meredith Hall

Chief Customer Experience Officer at Southern Cross Care Queensland

Meredith Hall is an accomplished professional with extensive experience in customer experience management and executive operations. Currently serving as the Chief Customer Experience Officer at Southern Cross Care Queensland since April 2018, Meredith previously held the position of Executive Assistant Vice President Operations QLD NT at Accor, where a significant achievement included receiving the Silver Bernache global award in 2017. Prior roles include Director at fivestarpa.com, Personal & Executive Assistant at Strike Group Australia Pty Ltd, and Executive to State Manager at Sussan Corporation, demonstrating a strong background in business process improvement, project management, and customer relationship management. Meredith's career began at AMP, where various roles were undertaken over seven years, culminating in a management position. Educationally, Meredith completed studies at Aspley State High School.

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Brisbane, Australia

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Southern Cross Care Queensland

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At Southern Cross Care Queensland, we are dedicated to providing compassionate care and service through our residential aged care, retirement living, and home care services. With a legacy spanning over 40 years as a Catholic not-for-profit, and originally established by the Knights of the Southern Cross, our vision remains clear: to grow communities where best lives are lived. Today, we support and care for over 2,200 older individuals across South-East and rural Queensland. By fostering a strong sense of belonging and connection within our communities, we ensure that every person feels valued and supported. At Southern Cross Care Qld, every person matters.