Gill Matthews

Gill Matthews is an experienced senior leader in customer experience, marketing, and digital communications, currently serving as the Director of Customer Experience at Southern Cross University since September 2021. Prior roles include Senior Manager Brand & Digital and Project Manager for the Digital Experience Project at Southern Cross Credit Union, as well as Chief Product & Marketing Officer and Marketing & CX Director at Isentia, where responsibilities encompassed all aspects of marketing and customer experience for a SaaS technology company. Additional experience includes roles at PwC Australia, Southern Cross Austereo, and Froggatt Events Ltd, with expertise in executing integrated marketing campaigns and delivering creative digital solutions. Gill holds a Mini MBA in Marketing and a Bachelor of Communications from Auckland University of Technology.