Robinson Daniel Mera Robles

Robinson Daniel Mera Robles currently serves as the Communication Channels Administrator at Aseguradora del Sur since February 2022, focusing on enhancing client engagement through new communication strategies. Prior experience includes roles such as Supervisor of Business Process Outsourcing at BANGARA S.A., where responsibility involved developing commercial teams and managing financial planning for outsourced campaigns. At Corporacion CFC, Robinson specialized in customer service training and analyzing service quality metrics. Additional experience includes senior supervisory roles in telemarketing and customer service at Abiatar and American Call Center, respectively. Robinson is pursuing a Master's degree in Marketing and Digital Transformation from Universidad Técnica Particular de Loja, having previously earned a degree in Business Administration from Universidad Tecnológica Indoamérica.