Susan Santana

Susan joined SNHMC in 2022. Dedicated to the practice of nursing for more than 30 years, she brings a wealth of nursing experience paired with demonstrated leadership to SNHMC. Susan has served in several progressive leadership roles for Lowell General Hospital—most recently as their Associate Chief Nursing Officer with extensive oversight of its nursing practice. Susan is a transformational leader who is best known for her passion in supporting the work environment for all healthcare workers and creating a culture of shared decision-making. The breadth of Susan’s experience throughout the nursing profession offers valuable knowledge and perspective for her role with SNHMC. Susan is a certified Nurse Executive from the American Nurses Credentialing Center. She earned her Master of Science Degree in Nursing and Master’s in Business Administration with a focus in organizational leadership from Rivier University. She is also finishing her Doctorate in Nursing Practice and is anticipating graduation this Spring.