Tristan Woodward

Tristan Woodward has extensive experience in IT service management, currently serving as the Lead Service Desk Team Manager at Southern Water since March 2019, where responsibilities include overseeing incident resolution, managing a team of 14, and ensuring adherence to service level agreements. Prior roles include Service Desk Team Lead at Southern Water, Availability Management at Equiniti, and Senior Helpdesk Engineer at Bond International Software, demonstrating a strong capability in team management, service delivery, and technical support. Tristan's career also includes foundational experience as a Communications System Engineer in the British Army, highlighting a diverse background in IT infrastructure and customer service. Educational qualifications include GCSEs from St. Bartholomews Secondary School, achieving 11 A*-C grades.