Giandeep Singh Sodhi is an experienced Process Manager, currently working at SouvNear Inc. since August 2018, where the focus is on developing systems to connect Indian artisans with global markets. Prior to this role, Giandeep was a Process Manager at eClerx from September 2012 to August 2018, specializing in client management, analytics in the North American cable industry, and enhancing customer experience. Giandeep also held the position of Associate Process Manager at Agilyst from August 2008 to August 2012, managing operational issues and team performance to meet client SLAs, and previously worked in various support roles within the telecommunications sector. Giandeep holds a Diploma in Computer Science from Guru Gobind Singh Engineering College Talwandi Sabo, attained between 2001 and 2004.
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