Amy McHugh

Amy McHugh is an accomplished professional with extensive experience in customer success and operations, currently serving as the Director of Customer Success Operations at Sovos since October 2024. Prior to this role, Amy held various positions including Revenue Operations Manager at ZoomInfo and Director of Revenue Operations/CS Operations at Codility, where responsibilities included overseeing comprehensive operations and implementing efficiencies through technology. Amy's previous experience includes strategic leadership roles at Energage, managing customer success teams, and developing operational strategies to enhance client services. Additionally, Amy's background features event management at BidPal, program development at the Richard Johnson Center for Anti-Violence, and multiple roles at the American Red Cross and Big Brothers Big Sisters. Amy holds a Master's degree in Nonprofit Management from Arizona State University and a Bachelor's degree in Sociology from Saint Joseph's University.