Elayna Yao

Elayna Yao is an accomplished professional with extensive experience in sales operations, currently serving as the North America Sales Operations Manager at Sovos since October 2019. In this role, Elayna manages and trains a team of five Sales Operations Analysts, drives projects such as the SFDC sales stage framework, and implements tools to enhance sales processes and CRM accuracy. Prior roles at Sovos include Senior Sales Operations Analyst, Sales Operations Analyst II, and Sales Operations Analyst I, where key responsibilities involved SFDC automation, reporting, and training documentation. Elayna's background also includes experience in student engagement and financial aid at the University of Northwestern - St. Paul, alongside internships focusing on marketing and human resources. Elayna holds a Bachelor’s Degree in Business Analytics from the University of Northwestern – St. Paul.