Emilse Bravo currently serves as a Customer Service Specialist at GrabrFi since November 2024, and as a Customer Success Operations Analyst at Sovos since February 2023, where previous roles included Customer Success Manager and Customer Success Advisor. In the role of Customer Success Advisor, Emilse worked closely with clients to understand their needs and maximize the value derived from products and services, showcasing expertise in customer service, problem-solving, and teamwork. Prior experience includes various positions at Teleperformance from August 2013 to February 2023, including Talent & Development Analyst and Supervisor. Emilse is pursuing a degree in Data Science at Teclab Instituto Técnico Superior, expected to complete in March 2024.
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